Shipping Policy

1. Order Processing and Shipping:

Revenda Cosméticos.pt is committed to providing an efficient and transparent service when it comes to sending orders. Below, we detail our shipping policy to ensure a positive experience for our customers.

2. Order Processing:

  • Orders are processed within 1 to 2 business days after payment confirmation.
  • Orders placed during the weekend or holiday will be processed on the next business day.

3. Shipping Methods:

  • We use reliable shipping services to ensure safe and timely delivery.
  • We offer standard shipping options, with estimated delivery times specified at the time of purchase.

4. Shipping Costs:

  • Shipping costs are calculated based on the weight of the order, destination and selected shipping method.

5. Order Tracking:

  • After shipping, a tracking number will be provided so you can track the status of your order.

6. Shipping Destinations:

  • We currently ship to Portugal and Spain. Contact us for information about shipping to other destinations.

7. Delivery Delays or Problems:

  • Revenda Cosméticos.pt is not responsible for delays resulting from weather conditions, strikes, customs problems or other events beyond our control.

8. Order Receipt:

  • Please make sure you provide an accurate shipping address. Revenda Cosméticos.pt is not responsible for orders delivered to incorrect addresses due to information provided inaccurately.

9. Undelivered Orders:

  • In the event that an order is returned due to undeliverability, we will contact you to arrange a second attempt or discuss alternative options.

This Shipping Policy is subject to change, and it is advisable to check it periodically to be aware of possible updates.

For more information or clarifications, please contact us via email geral.revendacosmeticos@gmail.com.