Frequently Asked Questions (FAQ)

1. How do I become a RevendaCosméticos.pt reseller?

To become an authorized reseller, simply fill out the registration form available on the registration page. After reviewing and approving your registration, you will have full access to our reselling platform.

2. What are the benefits of being a RevendaCosméticos.pt reseller?

As a reseller, you will have access to exclusive pricing, volume discounts, marketing materials, expert training and dedicated support. Additionally, we offer special promotions and opportunities to participate in exclusive events.

3. How do I place orders and make payment?

Orders can be placed through our online shopping system.
We accept various forms of payment, including Credit or Debit Cards, Bank Transfers, Multibanco and Mbway.

4. What shipping options are available to resellers?

We offer fast and secure shipping options to Portugal. Shipping costs are calculated at the time of purchase and vary based on location and weight of the order.

5. How can I return products and request refunds?

We accept returns of defective or damaged products. Resellers are responsible for shipping costs for non-defect returns. Please contact our support team for assistance.

6. What is included in the marketing materials provided by RevendaCosméticos.pt?

Marketing materials include product images, banners, posters, and sales guides. These resources are available for download on our Reseller Marketing page.

7. How can I participate in webinars?

We announce the webinars through our newsletter and in the exclusive area for resellers. Stay tuned for updates and sign up to participate in these valuable sessions.

8. Is there a loyalty program for resellers?

Yes, we offer an exclusive loyalty program for dealers, providing rewards based on performance and sales. Contact us for more information on how to participate.

9. How can I contact RevendaCosméticos.pt customer support?

You can contact our support team using the contact form on our page, by email or by phone. We are here to help with all your questions and concerns.

10. How can I stay up to date with new products and promotions?

Stay informed about the latest products and promotions by subscribing to our newsletter. Also, regularly visit the News and Promotions page in the reseller-only area.

We hope these answers provide you with the information you need. If you have any further questions, please contact us.